We ate at the EP on Saturday night with our 7 and 9 year-olds. After reading the other reviews, we were a bit apprehensive - and yes, my husband's ribs were cold and my steak was still bleeding (even after the order-taker recommended butterflying the eye fillet to make sure it was well done). We sent the meals back and watched as both were put back on the hotplate. Unfortunately, when the meals returned, the ribs were blackened. We looked at each other in dismay, as we had now waited a fair while and just wanted to eat! A passing waitress noticed our distress and waited politely while we decided whether to send the ribs back a second time. We all agreed that they were indeed burnt and would have to go back. Third time lucky! We were obviously given someone else's ribs, as a new plate came straight back (sorry about that!). We then discovered that the bowl of veges with the steak were cold, but hey, I wasn't really intending to eat them anyway. As we were finally tucking in, a waitress came over with a plateful of money - a refund for the ribs - and profuse apologies. We hadn't asked for or expected a refund. So all in all, the food was only OK, but the wait-staff were very pleasant and helpful and let's face it, it's definitely got the best playground around and that's what you go there for! …

I have eaten at the E.P 3 times with different people now and on every occasion the food has been very disappointing. Prices are at the higher end for pub food and to follow that up what comes out of the kitchen is at best average. The service is speedy and the staff friendly however what comes out should not have left the kitchen. 3rd and last time for me. …

The steak was fatty, not quite what we were expecting. Had to spit it out and sent a plate of fat back to the kitchen. YUK! Told 2 of the staff we thought it was a bit fatty but we didn't hear anything back. The kitchen obviously didn't care. I wouldn't serve that at home why do they think they can? I had the duck - read it was recommended by other reviewers, it was bland, the garlic mash tasted of disinfectant. Most odd. Not impressed and will try next door at the Lunar Lounge another time. Very disappointed. Service was bad, only got better towards the end of the visit when one waitress noticed us and our original one forgot us. Atmosphere lively. …

We ate at the EP on Saturday night with our 7 and 9 year-olds. After reading the other reviews, we were a bit apprehensive - and yes, my husband's ribs were cold and my steak was still bleeding (even after the order-taker recommended butterflying the eye fillet to make sure it was well done). We sent the meals back and watched as both were put back on the hotplate. Unfortunately, when the meals returned, the ribs were blackened. We looked at each other in dismay, as we had now waited a fair while and just wanted to eat! A passing waitress noticed our distress and waited politely while we decided whether to send the ribs back a second time. We all agreed that they were indeed burnt and would have to go back. Third time lucky! We were obviously given someone else's ribs, as a new plate came straight back (sorry about that!). We then discovered that the bowl of veges with the steak were cold, but hey, I wasn't really intending to eat them anyway. As we were finally tucking in, a waitress came over with a plateful of money - a refund for the ribs - and profuse apologies. We hadn't asked for or expected a refund. So all in all, the food was only OK, but the wait-staff were very pleasant and helpful and let's face it, it's definitely got the best playground around and that's what you go there for! …